Privacy Policy

KBP Counselling Group Ltd. (“us”, “we”, or “our”) operates the https://www.kbpcounsellinggroup.com website (hereinafter referred to as the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data. We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this privacy policy, the terms used in this privacy policy have the same meanings as in our terms and conditions, accessible from https://www.kbpcounsellinggroup.com

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, Province, Postal code, City
  • Usage Data
  • Health information
  • Insurance information

Your personal and health data is stored strictly on privacy compliant secure Canadian web servers only.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Data

KBP Counselling Group Ltd. uses the collected data for various purposes to:

  • maintain the Service level
  • customer care and support
  • provide analysis or valuable information so that we can improve the service
  • monitor the usage of the Service
  • detect, prevent and address technical issues

Transfer Of Data

Your information, not including personal data, may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including personal data, to Canada and process it here. Your consent to this privacy policy followed by your engagement with this website or our office of such information represents your agreement to that transfer. KBP Counselling Group Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and both Alberta and Canada privacy legislation. No transfer of your personal data will take place to an organization unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

KBP Counselling Group Ltd. may disclose your personal data in the following situations:

  • Cases of suspected or reported child abuse or neglect will be reported to Family and Children’s Services.
  • When a client shares information regarding serious harm to self (suicide) or to someone else (homicide).
  • A subpoena or summons is served by the courts.
  • When a person arrives under the influence of alcohol or drugs and insists on driving, the police will be notified if alternate arrangements are refused.
  •  A medical emergency.

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We employ third party companies or individuals to facilitate in part our service (“Service Providers”), to perform service-related tasks or to assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use third-party service providers to monitor and analyze the use of this website.

Changes To This Privacy Policy

We may update our privacy policy from time to time here on this website. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions please contact us.