Frequently Asked Questions

What is a Psychologist?

A psychologist is a mental health professional. They know how to help people deal with their feelings and attitudes and develop healthier and more effective patterns of behaviour. Psychologists are trained in assessment, diagnosis, and treatment of mental health issues and behavioral disorders.

Why would I see a Psychologist?

The role of a psychologist is to help a person find solutions to the challenges they may be facing. Listed below are some of the reasons why people see a psychologist. If you or someone you care about is experiencing difficulty with issues like any below, consider consulting a psychologist:

  • you have difficulty getting along with your partner, family, or coworkers
  • you’re having difficulty coping with a major life change
  • you feel overwhelmed or “burned-out” by stresses in the workplace
  • you have been a victim of abuse or violence
  • you have been involved in a traumatic incident, such as a life threatening accident
  • you are addicted to alcohol or other drugs, or struggle with other compulsive behaviors
  • you chronically feel anxious or depressed, or have occasions of suicidal thoughts
  • you suffer from phobias that disrupt the things you’d like to do
  • you suspect that you have a learning disability and need an assessment
  • you have difficulties with a complicated grief reaction to the loss of a loved one
  • you are faced with a career change and need vocational advice and assessment

This is by no means an exhaustive list of the reasons why a person might consult a psychologist. If you feel like you need someone to talk to, either to help sort out your difficulties or to obtain suggestions and support not available from other people in your life, one of our psychologists may be able to help you.

How much do appointments cost?

The cost per session (50 minutes) is $200 as per current year guidelines put out by the Psychologists’ Association of Alberta. Other fees are also inline with PAA rates.

What forms of payment do you take?

Payment can be received in the form of credit, debit, or direct billing.

Do you direct bill?

Yes, we can direct bill many insurance providers. These include Alberta Blue Cross, Green Shield, SSQ, Alberta School Employee Benefit Plan as well as providers accessible through Telus Health.

Is your office accessible?

We are located in an old historic building, which unfortunately means it is not in alignment with the new accessibility building standards. We have 2 steps at the front door, and no ramp. Once inside the doors, there is an elevator to bring you to our office on the 3rd floor. Our building is accessible for most people who are able to walk with walker/cane/mobility device etc. We accommodate appointment situations on a case by case basis

What is the parking situation like by your office?

There is metered parking directly in front of the building, several impark lots within 1-2 blocks, and free parking within the residential areas approximately 2 blocks from our office. There are bus stops throughout Whyte Ave if you would rather bus and not have to park.

What if I miss my appointment or have to cancel it?

We understand unexpected life events come up and rebooking appointments happens. Out of respect for our therapists time we do have a 24 hour cancellation policy.

What if I am in crisis?

If you are in crisis, or imminent danger (actively suicidal) you can call the Edmonton 24 hour distress line at 780-482-4357, the Crisis Diversion Team at 211, or 911.